We hope you love your TooD products, and that you always have a great experience with our brand. Should you have any issue, we would love to hear from you so we can make it right. However, due to the ongoing COVID-19 pandemic, and in the interest of keeping everyone safe and healthy, TooD is not currently accepting any returns. If you’d like to get in touch with us about an order, we request that you reach out within 30 days of purchase in order to receive priority attention. If 30 days have passed since your purchase, unfortunately we will be less able to remediate the issue.
To get in touch about an order, please email us at firstname.lastname@example.org with the following information:
- Your Order Number in the subject line
- Customer’s Name
- Description of your issue
- Any images/attachments if relevant (optional)